Through this decision, Down Hall Hotel & Spa aims to enhance the guest payment experience by transitioning from its current payment solution—built on OPERA on-premises technology—to OPERA Cloud. The hotel intends to replace its existing standalone payment provider with a flexible integrated service that fully integrates with Oracle OPERA Cloud hospitality platform. This move is expected to support a more streamlined and optimal experience for both guests and staff.

Furthermore, officials from Down Hall Hotel & Spa state that partnering with DNA Payments and utilizing the Oracle OPERA Cloud will enable them to improve their payment process. This setup is designed to provide a secure and efficient experience that aligns with guests’ needs and preferences. The implementation was smooth, leading to better operational efficiencies and enhanced reconciliation.

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In February 2025, ShopMate partnered with DNA Payments to integrate a payment solution into its EPOS system, ShopMate Pay. This service was designed for existing and new customers, offering them a unified approach for their payment and EPOS needs. The initiative aimed to meet the demands of retailers, convenience stores, and merchants while providing a flexible solution tailored to independent retailers to support business growth.