Towpath Credit Union has formed a strategic partnership with Alkami to implement advanced digital solutions and achieve a robust technological foundation.

As part of this collaboration, Towpath Credit Union underwent a comprehensive system transformation. The credit union replaced its core, loan origination, digital banking, and document management systems with the Alkami Digital Banking Platform to enhance member security and modernize services.

The primary objective is to deliver a secure and contemporary experience for its members while also staying aligned with evolving market demands. Both institutions will continue to prioritize compliance with industry regulations throughout this process.

Detailed Insights into the Partnership

According to the official press release, Towpath Credit Union is also integrating Alkami’s Data & Marketing Solution to strengthen member engagement. By utilizing real-time behavioral insights, Towpath can connect members with relevant offers such as auto loan recapture, debt consolidation, and e-statement adoption. These initiatives are designed to support members’ financial well-being.

Additionally, the credit union aims to minimize digital barriers and offer a seamless experience that can compete with other financial providers while maintaining the personalized service that characterizes its local roots and overall customer experience. Leveraging Alkami’s platform, Towpath Credit Union seeks to deliver reliability, security, and scalability in a comprehensive solution. The optimized tools include card controls integration, SavvyMoney credit score monitoring, transaction enrichment, and account aggregation—all aimed at offering members a more personalized service.